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Crisis Simulation Exercise
Horizonscan’s award winning Crisis Simulation Exercise (CSE) tests an organisation’s ability to respond to a crisis event through a table top exercise. Through the CSE, we will review your current documentation, examine the competency of your Crisis Command Team and produce a follow-up improvement report with key recommendations.
Our exercises are delivered by coaches with decades of operational and technical experience in Business Continuity, Crisis Management and Emergency Response. We have delivered over 400 of these exercises around the world in different markets, different industries and for businesses both large and small.
We run three tiers of exercises: a fully coached Level 1; a Level 2 exercise designed to test current plans and competency; and a Level 3 that is fully bespoke and targets specific weaknesses.
The Readiness Assessment provides a full review of the current state of Resilience for a business. The assessment is based upon international best practice and guidelines, including ISO 22301 (Business Continuity), ISO 22316 (Organisational Resilience) and BS 11200 (Crisis Management).
The assessment looks at current documentation, internal processes, plus awareness and competency of staff. At the end of the assessment, the business will be provided with a report that provides recommendations and actions for improvement. The Readiness Assessment also includes an overall score which is industry benchmarked.
This product is ideal for a business that is trying to understand how resilient they currently are and what investment would be needed to take them to the next level.
For Businesses looking to write either a Business Continuity Plan from scratch or to update an existing plan, Horizonscan can provide this support. Horizonscan has developed a BCP template after working with clients around the world and studying best practice from their response.
This template provides a basis for a company to develop their plan from. Horizonscan’s consultants will provide support throughout the development of the BCP, including writing sections, reviewing the document and answering questions. At the end of this process, a business will have a new BCP in place that is linked directly into how the company operates. It will now be ready for testing and validating through a table-top exercise to ensure that it contains everything necessary to respond to any disruption.
Business Continuity Maintenance
Horizonscan’s Business Continuity Maintenance Contract is a 12-month service that develops all the documentations and plans, trains all staff to an agreed level and tests the BCP through a table-top exercise.
Horizonscan essentially becomes your outsourced Business Continuity department, ensuring that processes are set up and implemented to manage Business Continuity. After the first 12-months, a sustainable system will be set up that can then be managed by the business with Horizonscan moving to a training and testing role.
This product is ideal for small businesses that are looking to bring in external support to develop plans and processes.
What Do Our Clients Think About Horizonscan?
We tested our working from home capability with the office closed for the day last week – thankfully before schools, colleges, creches closed [as a result of COVID-19]. It’s incredible to witness this – I hope it is a once-in-a-lifetime event. I am very glad that we had your input over the past few years. It has definitely pushed us to improve remote working capability.
"Horizonscan delivered two challenging [and] interesting exercises, that the participants found ‘hugely encouraging’. Key to this was their patient, understanding, flexible approach, [which] allowed them to accommodate our requirements whilst maintaining a clear focus on the aim. "
"Horizonscan offers a unique solution for stress-testing crisis readiness, that provides a lens into areas of strength, as well as vulnerabilities that need to be [addressed]. The Horizonscan team have again and again proven to be insightful and engaged partners, who can deliver a scenario along with support to assure learning, improvement and meaningful direction. "
“Dear Horizonscan – I just wanted to thank you both for your support last night, I think you came in at the right moments and gave some great guidance! Today we got the crisis boardrooms back out and started the process of moving from crisis to business recovery. ”
"Over the last 15 years Horizonscan have provided invaluable BCM solutions to MS Amlin’s corporate client base. Over this same time period their services have been refined and enhanced to reflect the ever-changing business environment in which Organisations now find themselves. Horizonscan continue to be MS Amlin’s preferred supplier of continuity solutions and their delivery of exercising and training programmes remains second to none."
"On Saturday evening we had a 4 inch mains pipe burst and flood the site for 6 hours, unnoticed. We estimate that we had some 60,000l of warm muddy water flow through the site affecting around 50% of the footprint, including assembly. By this morning at 9am we had a fully functioning, safe, almost dry factory. No small credit to Horizonscan for the lessons you have taught us. Our processes worked well and the team’s response was outstanding. Thank you Horizonscan! "
"When we first engaged with Horizonscan…we were shocked at how unprepared we were in the event of an incident ranging from a fire to a blocked road by our premises although I could go on. The Horizonscan team helped us to understand all the incidents that could potentially affect our staff and business. We then went about putting a robust structure in place to deal with every type of crisis we could face. There specialist staff worked with our crisis team to give them all the tools needed to deal with any potential incident. We are without a doubt in a better place after working with them. It is something that we all hope we will never need, but I truly feel the time and money that was invested was well worth it. "
"We are continuing our ongoing relationship with Horizonscan this year. During the work programme, Horizonscan have assisted us with our documentation, all of which were delivered on time. Horizonscan continue to deliver a high standard of service and have been a great support in helping us develop our Business Continuity Management System."